On that same serious note...

Jen, I'm sorry for whatever happened last night. Obviously we had two very different takes on the situation, and all in all, things got blown WAY out of proportion. I know I can't undo whatever damage was apparently done, but I will openly and genuinely apologize to any and all of our guests who felt alienated or downgraded by a closed door. I honestly assure you that was not the intention. If I could have done things differently, I would. Again, I'm sorry.